Terms and conditions regarding to monthly payment

Last Update : 2024/08/31

Our company, fidex developers, has introduced the method of providing Web Development and App Development services on a monthly payment basis.
The rules and conditions related to the monthly payment method are given below.

Introduction:

The monthly payment method is valid only for web development and application development (mobile apps) services. [ “Service”/”Service” –> “Service(s)” will be referred to as “Service(s)” in the future, thus “Service(s)” means Web & Mobile App Development Service only]
Valid for any service (total amount of service) above Rs.10,000/= (Ten Thousand Rupees) and not valid for services below that amount.
This service is valid for any type of website or mobile app.
Under the monthly payment method, the convenience of monthly payment is provided up to a maximum of 6 months.

Introduction to Verses:

Total amount: The total amount to be paid by the customer for the service purchased by fidex developers
Initial payment: 25%, 30%, 40%, 50% or 60% of the total amount to be paid First for the service purchased by the customer from fidex developers is known as the advance amount.
Interest Amount : When a service is purchased on monthly payment method, additional Rs. 1500/= will have to be paid and this amount will be added to the total amount and divided into installments.
Form for receiving services: The form to be filled by the customer to purchase a service provided by fidex developers.
Date of Purchase of Service: The date of purchase of the service is the date on which the initial payment is made by the customer after filling the form for receiving the service.
Monthly Installment: The remaining amount after the initial payment is divided by the number of months requested by the client.
Grace Period : The number of days he will get extra if the monthly installment is not paid on the due date.

How Payment Method Works:

When getting a service under the monthly payment method, we will collect all the data about the service to be provided to you through the form you get to fill and further details will be obtained through WhatsApp or any other legal method with your permission.
After discussing all the issues related to the service you get, the total amount fixed for the service provided by us is Rs. 10,000 and above, the service is available under the monthly payment method.
When a service is availed on monthly payment method, an additional amount (interest) of Rs. 1500/= will be added to the total amount. Accordingly, the total amount is the amount received when the interest amount is added.
It is convenient to pay 25%, 30%, 40%, 50% or 60% of the total amount stipulated for the services as “down payment”. While filling the form you will be asked the percentage you wish to pay as principal amount out of the total amount.
The date of first payment of the principal amount shall be considered as the date of receipt of service.
In this way, after paying the initial payment, the monthly premium must be paid before the date of service every month after the month of commencement of service.
Monthly installments will be prepared according to the number of months requested by the client from the remaining amount after paying the initial amount. Installments can be made for a maximum of 6 months.
The monthly installment must be paid on or before the due date of each month within the validity period of the monthly payment service method. If you fail to pay the monthly installment before the due date, you will be given a grace period of 3 days from the due date and if you are unable to pay the monthly installment within that period, an interest amount will be added to the installment amount every day starting from the third day from the due date.
As mentioned above, Rs. 250/= interest amount will be added and the interest amount will be added along with the fixed monthly installment as installment of that month.
If you pay only the monthly installment without paying the interest for that month, the interest will be added to the remaining amount to be paid.
Accordingly, in addition to the remaining installments to be paid, the defaulted interest amount will be considered as a part of the total amount due and will be added to the total amount due.
Accordingly, if interest is added to the installments of a certain month and if the monthly installment is paid without paying the interest amount, the total interest amount will be added to the installment amount of the next month.
In this way, if the interest amount is not paid by the end of the month of the contract, the total interest amount will have to be paid along with the last monthly installment.

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How to handle the ownership of the website till the premiums are paid:

The date of initial payment shall be deemed to be the date of purchase of the website or service.
The website will be created and delivered to the client within a maximum of one month from that date.
After purchasing the monthly payment service, fidex Developers has the full control of the website from the date the initial payment is made until the website is completed and the website is handed over to the client.
After the website is completed within a maximum of one month (within 30 days) under the installment payment system, fidex developers will have the main ownership / custody of the website until the end of the contract period agreed by both parties.
That is, after creating the website, the client will be given the ability to access the control panel of the website or the CONTROL PANEL/Wordpress Admin Dashboard and he can maintain and handle the website through the control panel.
Until the end of the contract period, fidex developers owns the ownership and custody of the website’s Hosting, Domain, File Manager and other main components of the website.
That is, the client will not be given access to Hosting, Domain, File Manager and other main components of the website until the end of the contract period.
After the end of the contract period and due payment of installments, if the client has paid the full amount of the website creation service, all the rights of the website will be transferred to the client.
In other words, fidex developers will transfer the full rights of the website’s Hosting, Domain, File Manager and other main components of the website to the client.
Due to any reason, the agreement will not be terminated if the entire amount for the construction of the website has not been paid as per the agreement.
Then the entire amount remaining to be paid must be paid by the date of termination of the agreement and a grace period of maximum 5 days will be given.
Accordingly, if the entire amount remaining to be paid is not paid by the end of the grace period, then for every day that passes from the end of the grace period, Rs. 250/= will be added to the total outstanding amount as additional “Interest Amount”.
Similarly, the interest amount (Rs. 250/=) for that day will be added at 12 noon every day after the end of the grace period.
Thus, the total amount due is added together with the accumulated interest amount and the “Total Remaining Amount” is calculated.
The rights to the website will not be transferred to the client until this “full balance” is paid.

After delivering cpanel on website:

As mentioned above, the website’s CONTROL PANEL/Wordpress Admin Dashboard will be handed over to the client for the first time after the website is completed within a maximum of 30 days.
In this way, after handing over the website to the client, the service recipients are given a period of 5 days to check the defects and problems on the website and after certifying that there are no problems on the website, it is confirmed that the website has been handed over to the client.
If the relevant service package is not given a warranty period after confirming that the website has been delivered to the client, fidex developers will be responsible for any damage caused to the website, even though the main right and custody of the website remains with fidex developers until the installments are paid according to the monthly payment agreement. Not to be told.
If such damage is caused by fidex developers, we will look into it and confirm that it is our fault, we will resolve the problems on the website very quickly without any charge.
In addition, fidex developers will not be held responsible for the large amount of damages caused by the fault of the servers or the website users.
However, additional services such as support and error fixing by fidex developers for any problems, as well as adding small parts that need to be added to the website until the end of the contract period, are provided free of charge by fidex developers.

In case of default in payment of installments:

As mentioned above, after handing over the CONTROL PANEL/Wordpress Admin Dashboard of the website, it is mandatory to pay the monthly installment on the relevant date.
Similarly, if the monthly installment is defaulted, i.e. if the payment is defaulted for more than 7 days beyond the grace period, the website will be temporarily closed.
That is, if the monthly installment is not paid for a full 10 days from the due date (excluding accrued interest), the website will be temporarily closed.
That is, the ability to access the website will be stopped and the website will be made non-responsive and CONTROL PANEL/Wordpress Admin Dashboard access will be temporarily removed from the client.
In order to restore the website to its original condition, at least 50% of the monthly installment related to the date the website was closed and the accrued interest on that date must be paid.
That is, after the grace period for the monthly installment to activate the website, if the installments are defaulted for a period of 7 days (10 days from the due date of installments), the website will be closed, so at that time a daily charge of Rs. 250/= each for 7 days Rs. At least 50% of the interest amount of 1,750/= (One thousand Seven Hundred Rupees) i.e. interest amount of Rs.875/= (Eight hundred seventy five rupees) and the monthly installment for that month must be paid.
If the website is reactivated by doing so, the not responding will be removed from the website and login access will be returned to the client in the CONTROL PANEL/Wordpress Admin Dashboard.
Otherwise, if the client does not reactivate the website for a period of 3 months after temporarily closing the website, the agreement agreed upon by both parties under the monthly payment system will be canceled after 3 months after the website is closed.
If you want to re-activate the website from then, the total premium to be paid is Rs. 1,750/= interest amount and all other interest amount and calculate the “Total amount to be paid” and the total amount has to be paid at once.
After activating the website, the website will be handed over to the client as mentioned above.

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Before Uploading the Mobile App to Google Playstore/Apple App Store/Huawei App Gallery:

When making a mobile app, uploading Google Playstore and managing the related database are all done by Fidex Developers.
In order to create the Mobile App, after making the initial payment as mentioned above, we create the app and give it to the client to test the app in APK/IPA format. After the client solves the problems related to the app, he must confirm that the app is correct.
After that the app will be uploaded to Google Playstore/Apple App Store/Huawei App Gallery.

After uploading the Mobile App to Google Playstore/Apple App Store/Huawei App Gallery:

After the mobile app is uploaded to Google Playstore/Apple App Store/Huawei App Gallery, the main rights of the app are owned by Fidex Developers.
That is, App Developed Codings, Database Access, etc. will not be given to the client until the installment payment of the app is completed.
The client gets the Admin Access to the app and the full right to distribute the app.
The client is given the opportunity to do all the management of the app himself till the installment payment is completed.

In case of default in payment of installments:

As mentioned above, after giving Admin Access to the Mobile App to the client, it is mandatory to pay the fixed monthly installment on the relevant date.
Due to any reason, the contract will not be terminated if the entire amount for the App development service has not been paid as per the contract.
Then the entire amount remaining to be paid must be paid by the date of termination of the agreement and a grace period of maximum 5 days will be given.
Accordingly, if the entire amount remaining to be paid is not paid by the end of the grace period, then for every day that passes from the end of the grace period, Rs. 250/= will be added to the total outstanding amount as additional “Interest Amount”.
Similarly, the interest amount (Rs. 250/=) for that day will be added at 12 noon every day after the end of the grace period.
Thus the total amount due is added together with the accrued interest amount and the “Total Remaining Amount” is calculated.
The rights to the app will not be transferred to the client until this “full balance” is paid.
If the monthly installment is defaulted i.e. if the payment is defaulted for more than 7 days beyond the grace period, the database of the Mobile App will be temporarily removed and the Mobile App will not be displayed in the Google Playstore/Apple App Store/Huawei App Gallery. Removed from Gallery or Blocked.
That is, if the monthly installment is not paid for a full 10 days from the due date (excluding accrued interest), the website will be temporarily closed.
That is, by stopping the database running the app, it is impossible to do any work through the app and the admin access of the app is removed from the user.
In order to reinstate the Mobile App, at least 50% of the monthly installments related to the date the App was stopped and the accrued interest on that date must be paid.
That is, to activate the Mobile App, if the installments are defaulted for a period of 7 days (10 days from the due date) after the grace period for the monthly installments, the app will be stopped, so at that time Rs. 250/= each for 7 days Rs. At least 50% of the interest amount of 1,750/= (One thousand Seven Hundred Rupees) i.e. interest amount of Rs.875/= (Eight hundred seventy five rupees) and the monthly installment for that month must be paid.
If the Mobile App is reactivated by doing so, the Database of the Mobile App will be re-established and the Mobile App will be uploaded to the Google Playstore/Apple App Store/Huawei App Gallery as shown in the Google Playstore/Apple App Store/Huawei App Gallery or UNBlock will be done. If there is an additional cost for this, it must be paid by the client.
Otherwise, if the client does not reactivate the mobile app for a period of 3 months after temporarily suspending the mobile app, the contract agreed upon by both parties under the monthly payment system will be canceled after 3 months after the mobile app is temporarily suspended.
If you want to activate the Mobile App again from there, the total amount to be paid along with the above mentioned Rs. 1,750/= interest amount and all other interest amount and calculate the “Total amount to be paid” and the total amount has to be paid at once.
After activating the Mobile App in this way, all the rights along with the Database of the Mobile App are handed over to the client as mentioned above.

Customer support services :

If you have any problem regarding the above, please contact us through the following methods.

Call/WhatsApp : +94 70 111 2015

Email Address : support@fidex.lk

Institute Address : Sudarshana Mawatha, Malkaduava, Kurunegala

Our organization has established a customer support system that operates from 8.00 AM – 10.00 PM.